• 人生就是博

     

    CRM User & Platform Manager

    REQ-10053061
    5月 23, 2025
    Mexico

    摘要

    ~ Explorar, desarrollar, implementar y evaluar soluciones de innovación digital que aborden las necesidades de los clientes. Co-crear con las partes interesadas clave para crear asociaciones y colaboraciones
    ~ Lidera la entrega de múltiples proyectos a través de una variedad de canales creativos y de marketing, incluidos los medios impresos y digitales. Desarrollar y coordinar planes de proyecto en las etapas de diseño, desarrollo y producción de un proyecto para respaldar la entrega exitosa dentro de los KPI establecidos.
    ~ Trabaja en colaboración con los equipos de marca, los equipos técnicos y todas las funciones para maximizar el valor.
    ~ Proporciona consultoría, asesoramiento y asistencia en la estrategia para la comercialización de productos, e influye en el equipo de operaciones de marketing/marketing de ventas en la toma de decisiones sobre la asignación de recursos de la fuerza de ventas de la manera más óptima, a través de la entrega de proyectos probados basados en análisis.
    ~ Proporcionar soporte analítico a los clientes internos de Novartis

    About the Role

    Major accountabilities:

    • Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
    • Proactively assist the Business to identify upcoming conflicts and resource gaps.
    • Serve as interface with the global and local Brand teams on Project Planning and delivery management.
    • Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives.
    • Ensures delivery of efficient and high-quality deliverables.
    • Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
    • Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands.

    Key performance indicators:

    • Quality and accuracy of forecast assumptions.
    • High understanding and management of sales force performance measurement platforms, VEEVA, IQVIA, PowerBi.
    • Good customer satisfaction scores.
    • Ability to manage multiple stakeholders / projects.

    Skills:

    • High levels of collaboration, drive (is a must) and team spirit Strategic thinking Adaptable to change with the environment Fluent in English Proactive, Curiosity, Resilience

    Education & Qualification

    • Manage platforms such as Salesforce, Veeva, or BRAZE.
    • Bachelor’s degree in engineering, administration economics or similar Demonstrated expertise of the Health Care and Pharmaceutical industry data sources, such as IQVIA, DDD, HCOS, PSP
    • 2 years business intelligence or commercial operations experience.
    • Experience in varied field operations functions such as analytics, incentive compensation, planning, sizing, data management, data visualization, Veeva/Salesforce Strong connect, analytical & presentation skills.
    • Experience in Microsoft Power Query or ETL tools like Alteryx Advanced Excel is a must ADVANCED: Data analysis Market and business acumen Communications: oral, written, customer pitching
    • Languages: Fluent in English.

    Benefits and rewards

    Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

    Commitment to Diversity and Inclusion
    Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

    Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

    Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

    A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
    REQ-10053061

    CRM User & Platform Manager

    Apply to Job

    Source URL: https://m.sjzxxqb.com/careers/career-search/job/details/req-10053061-crm-user-platform-manager-es-es

    List of links present in page
    1. https://www.novartis.com/careers/benefits-rewards
    2. https://www.novartis.com/about/strategy/people-and-culture
    3. https://talentnetwork.novartis.com/network
    4. https://www.novartis.com/careers/benefits-rewards
    5. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/CRM-User---Platform-Manager_REQ-10053061
    6. mailto:[email protected]
    7. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/CRM-User---Platform-Manager_REQ-10053061